1. The Website and Clients
1.1. Company has developed and solely owns the website http://www.syncremedies.com/ (“Website”, which expression shall include any future version of the Website, including but not limited to applications designed for use on mobile phones, tablets and/or other devices) and associated domain names.
1.2. Company offers information technology-enabled services in the domain of healthcare (“Services”) to clients (“Client” /“Patient”). Logging on the Website and continued use by way of registration shall be deemed to constitute sufficient proof that the Client has read, understood and accepted this Policy.
2. Personal Information
2.1. “Personal Information” for the purposes of this Policy means information that the Client provides to the Company in connection with registration and consultation, including but not limited to:
a. Patient records
b. Name, Date of Birth, Sex, Marital Status, Blood Group, Occupation
c. Contact information
d. Information related to Patient’s medical condition and course of treatment.
3. Purpose of Collection and Use of Personal Information
3.1. Company may collect, store, access and use Personal Information solely to the extent required for Company to enable Clients to utilize the features of the Website and to provide better user experience to Clients. Company may also send you promotional information and offers from time to time to your registered mobile and email addresses. In the event you do not wish to receive such promotional information and offers you may write to the address provided below.
4. Applicability of Policy
4.1. While this Policy applies to all Personal Information collected, stored and used by Company, it is intended to comply only with the applicable laws of India and not any other jurisdiction.
5. Sharing of Personal Information with Third Parties
5.1. Company shall not publish, sell, give on rent, trade or otherwise transfer Personal Information to third parties, except as may be required by law, or pursuant to the order of a court or regulatory authority, or in order for Company to enforce its rights. In the event Company needs to share Personal Information with third parties, Company shall enter into non-disclosure agreements that are, at the least, as protective as the provisions of this Policy.
6.1. Company reasonably presumes that Clients who transmit Personal Information to Company are doing so out of their own volition. Company does not compel Clients to disclose Personal Information. The Client may at any time request the Company to hand over and/or destroy records containing Personal Information and the Company shall abide by such a request.
7. Correctness and Integrity of Personal Information
7.1. Company shall accept the information provided by the Client on an ‘as is’ basis. Therefore, Company shall not be responsible in any way for the correctness, completeness and integrity of any Personal Information collected hereunder.
8.1. Company shall take all reasonable precautions by way of using current industry standard encryption technologies to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction.
9. Limit of Liability
9.1. Notwithstanding anything to the contrary in this Policy or any other terms of service or use applicable as between Company and the Client, Company’s aggregate liability here under shall be limited to Rs.1000 only and shall not extend to any indirect or remote damages whatsoever, including but not limited to special, incidental, consequential, or punitive damages or loss of profits.
10.1. For any inquiries and complaints, the following email address may be used: [email protected] All inquiries and complaints shall be looked into promptly and without charging any fee to the inquirer / complainant.
11.1. Company shall always cooperate with regulatory authorities and investigating agencies in India in the matter of treatment of Personal Information.
12.1. Company may modify this Policy in its sole discretion at any time. While Company shall make best efforts to notify the Client of any such modification, it shall be the Client’s responsibility to read and understand the Policy as prevalent from time to time. Continued use of the Website shall be deemed to constitute acceptance of the Policy as amended.